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Saturday, 19 July 2014

FAQs and Terms and conditions of Mobilink Drama channel




FAQs of Mobilink Drama Channel
Q1. What is Mobilink Drama Channel service?
Mobilink Drama Channel is a portal from where you can listen to entertaining audio drama series on demand specifically made for mobile users by just dialling in from your mobile. Every week, you will get to listen to new episodes of your favourite drama.

Friday, 3 January 2014

Telenor Sim Lagao Offer FAQs




Telenor Sim Lagao Offer (FAQs)

The Detail FAQs of this offer are as under:-
  • Who will qualify for this campaign?
    Subscribers who have not used their Telenor SIMs since 10th November, 2103 are eligible for this campaign.
    Subscribers who have subscribed for SIM Lagao on or before 11th September, 2013 (and have not used Telenor SIM since 10th November, 2013) will again become eligible for the campaign
  • How do I check if I am eligible for this campaign?
    Send an SMS containing "FREE" to 2222 or call IVR 2222 to check if you are eligible for this

Friday, 27 December 2013

Mobilink Voiler FAQs




Mobilink Voiler (FAQs)
FAQs about Moibilink Voiler are as under:-
Q1.What is Mobilink Voiler?
Mobilink Voiler is Pakistan’s first voice-based social networking service where users can follow their favourite celebrities as well as friends & family by listening to their voice messages and leaving voice replies.
Q2.How can we subscribe to Mobilink Voiler?
You can subscribe to Mobilink Voiler by sending “SUB” to 7060 or dialing 7060 IVR and pressing 1.
Q3.How do I switch categories in Mobilink Voiler IVR?

Monday, 25 November 2013

Mobilink Call and SMS Block Service




Mobilink Call and SMS Block Service
Mobilink brings you another service named”Call and Sms Block Service”. Now with Mobilink’s Call & SMS Block service customers can block unwanted calls and SMS.
How To Subscribe
  • To subscribe to Call & SMS Block service via SMS, simply send “act ics ” to 420

Mobilink Call and SMS Block Service (FAQs)




Mobilink Call and SMS Block Service (FAQs)
Q1. How can I subscribe to “Call & SMS Block” service via SMS?
To subscribe to “Call & SMS Block” service via SMS, simply send “act ics ” to 420
Q2. How can I subscribe to “Call & SMS Block” service via IVR?
To subscribe to “Call & SMS Block” service via IVR, simply dial 420 and after selecting the language, opt for first option and then press 1.
Q3. How can I unsubscribe “Call & SMS Block” service via SMS?

Sunday, 24 November 2013

Mobilink Station (FAQs and Terms & Conditions)







Mobilink Station (FAQs and Terms & Conditions)
Q1: What is “Mobilink Station”?
Mobilink Station is an IVR based service. Subscribers of this service can listen to the Radio & TV news Channels.
Q2: Can I watch the News visuals as well?
User can only listen to the dialogs, songs and narration of story. No visuals are

Saturday, 23 November 2013

Mobilink Video News Alerts (FAQs)




Mobilink Video News Alerts (FAQs)
Q1. What is the source of the news?
The source of the news is Express News, which is a credible news agency.

Q2. Will I be charged separately for downloading the video clip?
No, the only charges that apply are Subscription charges and SMS charges of Rs.1 + Tax for every SMS sent to 7037.

Mobilink Jazz Location Based Services (iSaleFox)




Mobilink Location Based Services (iSaleFox)
Service provides corporate sector to find and locate/track employees. Fleet management includes the tracking of company’s motor vehicles such as cars etc.
How to subscribe

Mobilink Jazz Location Based Services (iFamily)




Mobilink Location Based Services (iFamily)
The system tracks and records the locations of all family members on a predefined schedule. The track log is accessible via web interface and live tracking can also be done via SMS anytime. A total of five members can be added to the iFamily list:
How to subscribe

Thursday, 24 October 2013

Mobilink Jazz Bizstore FAQs




 Mobilink Jazz Bizstore FAQs
  1. How is Biz Store of any help to me?
    Biz Store helps you in retrieving the exact location and contact details of any business you want to search for in Pakistan. Our SMS platform eliminated the need of having internet connectivity to avail this service.
  2. How do I find the location of a particular business?
    Through Smart Search you simply need to write the company/business name and send it to 5005 to get the address and phone number.

Sunday, 13 October 2013

Mobilink Zero Balance Call FAQs



Mobilink Zero Balance Call FAQs
Q-1      How can I subscribe to Zero balance Call service?
A-        By dialling *600# you can subscribe to Zero Balance Call service, once
subscribed you can dial *600# again to generate missed call and SMS.
Q-2      What are the charges of this service?

Mobilink Mobile Auditions FAQs


Mobilink Mobile Audition’s FAQs
1).        What is the last date for recording auditions on 2241?
The last day for recording the auditions is October 18, 2013
2).        Do I need to subscribe to use this service?
No, the users do not require subscribing for the IVR service
3).        What are the calling charges of this service?

Friday, 4 October 2013

Mobilink Jazz Mobisafe's FAQs




Mobilink Jazz Mobisafe’s FAQs
Q1: Can anyone else view my contacts?
No one will be able to view your contacts except you as Mobisafe provides secure backup of your contacts.
Q2: I am a mobisafe subscriber and my phone is lost/broken. How will I retrieve my contacts?
For GPRS version
Send an SMS to 427 to get mobisafe settings on your new mobile phone and synchronize to get complete copy of your all contacts.

Wednesday, 4 September 2013

Mobilink Jazz - Youth Central Offer FAQs




Mobilink Jazz Offer Youth Central FAQs

Q1. What is the Mobilink Youth Central service?
Youth Central is a comprehensive portal that not only satisfies all your academic needs but also provides you with quality entertainment and the opportunity to enhance your knowledge, vision and personality.
Q2. Who can use the service?
All Mobilink users, with an active SIM connection can use the service.
Q3. How can I subscribe to the Mobilink Youth Central service?
You can subscribe to the service by texting in SUB to 6666 or by dialling the Youth Central IVR 6666.
Q4. What sort of features can I use on the Youth Central service?
You will be sent daily three tips or news alerts related to students, fashion, fitness, sports, technology and youth awareness. For browsing the rest of features, send in MENU to 6666.
Q5. How can I know if the message sent is from the Youth Central service?

All Youth Central messages will be sent to you from either ‘Youth’ or 6666. For some features, an email will be sent to your provide email address from Youth Central
Q6. Can I access a particular Youth Central feature directly?
Yes, you can do so by sending in the appropriate keyword/command to 6666.
Q7. How and when can I play the Youth Central Test?
Whenever there is going to be a Youth Central Test, exciting prizes are going to be given away and all Youth Central subscribers will be informed in advance of the Test dates. If there is a test going on, you can start the test by sending TEST to 66666.
Q8. How can I unsubscribe from the Youth Central service?
You can unsubscribe from the service by sending in the command UNSUB to 6666.

Mobilink jazz- Ladies line's faqs




LADIES LINE’S FAQs

Q1. Why I have been sent this discount promo message? What is this?
Dear valued customer, we have launched a new scheme for you in which you just have to subscribe to Mobilink Ladies Line by dialing8585 and on pressing 8 you will receive SMS with retailer’s name discount deals and validity. Just show this message to the mentioned retailer of your choice and avail the discount(s).
Q2. What is the process of availing discounts?
We believe that you have received the promotional message of our current month campaign, just follow the following simple steps:
1st Step: Please dial 8585
2nd Step: After subscribing, the recording (IVR) will guide you to press 8 for discount(s)

3rd Step: After pressing 8, you will then receive SMS with <Retailers’ Names><Discount% or Deals>
4th Step: Just show this discount SMS to the retailer of your choice and you can avail the discounts.
Q3. Is there any verification required at the time of availing discounts?
Yes, the retailer will guide you to send his retailer code to specific short code 7654. This may result if you enter the following possible codes
1
MEMBER
CUSTOMER VERIFIED. Congratulations! You can avail the discount
2
Wrong code
Sorry! You have entered the wrong code. Please show your discount msg to the retailer for further guidance
3
Blank message
There is no code in the message! Please show your discount msg to the retailer for further guidance
4
After expiry
The requested discount period has expired, please dial 8585 to avail fresh discounts now!
5
Non-member
Sorry! You cannot avail this discount. Please dial 8585 & subscribe now to avail amazing discounts
6
Time Barred
No Discount Scheme is active at the moment
Q4. Should I send the verification message through retailer mobile number?
No, you have to use your mobile number that in return will verify you as a Mobilink Ladies Line subscriber.
Q5. Are there any charges on sending or receiving verification SMS from my number?
Sending & Receiving verification message to 7654 with retailer specific pre-defined codes is free of cost.
Q6. Who can avail the discounts?
Both the female & male subscribers of Mobilink Ladies Line can avail the discounts.
Q7. Can I avail multiple discounts?
It depends on the retailer that if he likes to give you multiple discounts per day or throughout the campaign period. After availing one time discount please check with retailer.
Q8. Can I avail all the discounts mentioned in the SMS?
Yes, you can avail all the discounts mentioned in your SMS received only from Mobilink Ladies Line 8585.
Q9. Are we getting the same % of discounts that is already offered to general public by the retailer(s)?
No, the discount(s) received through Mobilink Ladies Line are exclusively for the Mobilink Ladies Line subscribers only. For example, if the discount on Product X is 10% for general public then ladies portal subscriber will be offered more than 10% not less than that!
Q10. What is the minimum duration of the campaign?
The duration of the campaign is same/is equal to as written in the Discount SMS that you can get by dialing 8585 & pressing 8.
Q11. What if my friends forward my verification message and use that for discount redemption?
(1) The verification message will be appeared as a flash messagewhich cannot be saved in most of the handsets used in routine. (2) Further, the flash verification messages will be sent specifically to the Ladies Line subscribers who will send specific retailer code from their own number. (3) The simple verification procedure has to be done in front of retailer.
Q12. What happens if I present the discount SMS right after the promotion expires?
Every discount deal is time bounded and the dates are clearly mentioned in the SMS. You cannot take the discount which is expired but you can wait for the next discount message to avail many amazing discounts throughout the year.
Q13. Can the discounts message be redeemed from Mobilink Website also?
No, Right now the discount message can only be visible, subscribed and availed through SMS only. We will inform you when we do that!

Friday, 12 July 2013

Mobilink Double Up Number's FAQs

FAQ



·         Q1. What is Mobilink DoubleUP Number Service?
Mobilink DoubleUP Number is an exciting service through which you can get an additional Mobilink Number on your existing Mobilink SIM.
·         Q2. Do I need a special SIM or phone to subscribe to this service?
No. You do not need any special SIM or phone to subscribe to DoubleUP Number Service. This service can work on any standard mobile or any smart phone.
·         Q3. How can I subscribe to Mobilink DoubleUP Number?
You can easily subscribe for this service via IVR or SMS as follows:

IVR: Dial 4030 from your Mobilink Number and when prompted press 1 to confirm subscription.
SMS: Type “SUB” and send it to 4030.
In both cases when subscription is complete, an SMS will be sent to you containing your Mobilink DoubleUP Number.
·         Q4. Do I have a choice in selecting my DoubleUP Number?
At the moment we do not provide a choice in number selection for your DoubleUP Number.
·         Q5. How many DoubleUP Numbers can I subscribe to at a time?
You can subscribe for 1 DoubleUP Number against your regular Mobilink number.
·         Q6. Who can subscribe Mobilink DoubleUP Number?
All Mobilink Prepaid customers can subscribe for Mobilink DoubleUP Number.
(Note: Mobilink DoubleUP Number Service is not available for Postpaid Customers)
·         Q7. How can I make a call from Mobilink DoubleUP Number?
To make a call from your Mobilink DoubleUP Number, simply add 88 before the number you are calling. For example if you want to call 03001234567, you would dial 8803001234567.
The called party will see your DoubleUP Number as CLI. This will be look like a regular Mobilink number e.g. 03011234567.
·         Q8. Can i call any number from my mobilink DoubleUP Number or am i restricted to calling only mobilink numbers?
As long as you have sufficient funds, you can call any local number within Pakistan from your Mobilink DoubleUP Number. Just add 88 before the desired number. For call charges refer to charges section.
However International outgoing calling facility is not offered on DoubleUP Number.
·         Q9. How will someone call me on my DoubleUP Number?
Anyone calling you on your DoubleUP Number can simply dial your DoubleUP Number just like they would any other Mobilink number without adding any prefix.
·         Q10. How will I know that an incoming call is on my DoubleUP Number?
When you receive a call on your Mobilink DoubleUP Number, 88 is added before the caller’s number in the CLI. For example if you receive a call from 03001234567 on your DoubleUP Number, than the CLI will show 8803001234567.
·         Q11. How can I send aN SMS using Mobilink DoubleUP Number?
To send an SMS from your Mobilink DoubleUP Number, simply add 88 before the desired number. For example if you want to send an SMS to 03001234567 then add 88 before this number i.e. 8803001234567 & the SMS receiver will get your DoubleUP Number as CLI.
·         Q12. How can I know that a received SMS is on my DoubleUP Number?
When you receive a SMS on your Mobilink DoubleUP Number, 88 is added before the sender number. For example if you receive an SMS from 03001234567 then it will be shown as 8803001234567.
·         Q13. Do I Need Separate Balance for my Mobilink DoubleUP Number?
No, your primary number (existing number) balance will be used for Mobilink DoubleUP Number’s calls and SMS.
·         Q14. Can I make call on ptcl numbers using my DoubleUP Number?
Yes. You can make calls on PTCL numbers using your DoubleUP Number
·         Q15. Can I receive call on my DoubleUP Number from a ptcl number?
Yes. You can receive call on your DoubleUP Number from a PTCL number.
·         Q16. Can I make call on numbers on International Roaming from my DoubleUP Number?
Yes. DoubleUP Number calls can be connected on the roaming numbers
·         Q17. What Value added features do I get with Mobilink DoubleUP Number?
With Mobilink DoubleUP Number you can:
      • Log off your DoubleUP Number
      • Set Schedule Log-off of your DoubleUP Number
      • Mobilink DoubleUP Number Block Service
·         Q18. What is Permanent Logoff and how does it works?
To avoid all incoming calls and SMS on your DoubleUP Number you can log off your DoubleUP Number. With Logoff you don’t need to switch off your Mobile Phone or Primary Number, Just log-off your Mobilink DoubleUP Number, and you will not receive any Calls or SMSs on your Mobilink DoubleUP Number.
·         Q19. How can I log-off my Mobilink DoubleUP Number?
To Log Off, Dial 4030 from your Mobile.
On IVR: Dial 4030 from your Mobile and when prompted press 1. You will hear a log off confirmation announcement.
SMS: Type “logoff” and send it to 4030
After log off you will not receive any incoming calls or SMSs on your Mobilink DoubleUP Number till you log back on.
·         Q20. How can I log on to my Mobilink DoubleUP Number?
Via IVR: If you are logged off and want to log back on, dial 4030 and when prompted, press 1 to
Via SMS: Type “login” and SMS to 4030.
Once you are login, you’ll receive all incoming calls and SMS on your Mobilink DoubleUP Number.
·         Q21. What is scheduled log off?
With Scheduled log-off your Mobilink DoubleUP Number will auto log off during pre-defined timings. For example if you don’t want to receive calls between 05:00PM and 09:00PM, then you can set log off times between 05:00PM & 09:00PM. At 09:00PM your Mobilink DoubleUP Number will automatically log back on.
·         Q22. How can I set schedule logoff for my DoubleUP Number?
Dial 4030 from your mobile, and when prompted select 2 for scheduled log off.
After selecting schedule log off, enter your log off start time and press #; then enter the end time and save the schedule. Your Mobilink DoubleUP Number will be automatically logged off during the scheduled timings.
·         Q23. What is DoubleUP Number Block Service?
An exclusive block service is offered only to Mobilink DoubleUP Number subscribers through which DoubleUP Number subscribers can block unwanted calls & SMSs on their DoubleUP Number.
·         Q24. How can I Subscribe to DoubleUP Number Block Service?
Dial 5929 to get subscription of Mobilink DoubleUP Number Block service or SMS “SUB” to 5929
·         Q25. How can I Block any unwanted number?
Via IVR: Dial 5929 and press 1 to select “Block Number”; enter the complete number (using your keypad). You do not need to add the 88 prefix before the number.
Via SMS: SMS Block and send it to 5929 e.g. Block 03001234567 and send it to 5929
After successful block, the block number will not be able to call or SMS your DoubleUP Number.
·         Q26. How can I Unblock any caller?
Via IVR: Dial 5929 and when prompted, press 2 to select “Un Block Number”, and enter the complete number (using your keypad). You do not need to add 88 before the number.
Via SMS: SMS Unblock and send it to 5929 e.g. Unblock 03001234567 and send it to 5929
After successful unblock, the number will able to call or SMS on your DoubleUP Number.
·         Q27. How many numbers can i block at a time?
There is no limit on the number of phone numbers you can add to a block list.
·         Q28. Will a blocked caller know that i have blocked him/her?
No. When someone on your block list calls you, they will only hear a “user busy” announcement.
·         Q29. What are the SMS commands for Mobilink DoubleUP Number?
The feature wise commands of Mobilink DoubleUP Number are as under:
Feature
Command
Short Code
To Subscribe Mobilink DoubleUP Number
Sub
4030
To Logoff your DoubleUP Number
Logoff
4030
To Login your DoubleUP Number
Login
4030
To un-subscribe Mobilink DoubleUP Number
Unsub
4030
To Subscribe Block Number Service
Sub
5929
To Block any Number
Block 03XXXXXXXXX
5929
To unblock any Number
Unblock 03XXXXXXXXX
5929
To un-subscribe Block Service
Unsub
5929